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For Immediate Release: 7/15/2014
Montgomery County Earns Second Place in the Nation in the 2014 Digital Counties Survey

Montgomery County has ranked second in the country in the 2014 Digital Counties Survey conducted by the Center for Digital Government in conjunction with the National Association of Counties (NACo). The survey of nearly 50 multiple part questions assessed factors such as citizen engagement, policy, operations, technology and data, among others. See the full list of winners at: http://www.digitalcommunities.com/survey/counties/?year=2014.

Montgomery County is the only county in the nation to be named a Top 10 Digital County by the Center for Digital Government each year since the annual ranking began in 2003. The County has been named the Top Digital County in the nation three times – in 2007, 2010 and 2013. No other county has earned the top ranking as often as Montgomery County.

“We are very pleased to be recognized for our efforts, as increased transparency and better online accessibility to County programs and services are high priorities in this administration,” said County Executive Ike Leggett. “We are working hard to make government more accessible and responsive to the people we serve.”

During the past three years, Montgomery County has initiated several innovative technology solutions that focus on citizen engagement platforms. These include: a web-based tool to coordinate cross-agency/public-private coordination of right-of-way digging; e-filing of permit applications and plans; publication of county data sets -- such as employee salaries, restaurant inspections, budgets, solicitations and contracts online; a redesign of the County’s award-winning web site; a mobile version of the MC311 web site enabling service requests from mobile devices; an award-winning multi-lingual, multi-ethnic, multimedia programming for TV, radio and social media; viewing of live cable content on mobile devices; a new Single Sign-on and Identity Management System; and an online cybersecurity training system for County employees.

“Our ranking once again is testimony to our visionary and supportive executive leadership, a highly skilled and committed workforce, and a culture of innovation and customer orientation,” said Sonny Segal, the County’s chief information officer. “We are deeply honored to be recognized by the Center for Digital Government and the National Association of Counties as a national leader in technology.”

Montgomery County continues to use digital tools to create next generation innovation, collaboration and open government initiatives, including: extending the County’s fiber optic system; providing next-generation IP-based public safety radio; migrating the County’s legacy property tax billing system off of the County’s mainframe; implementing a new Cloud-based email system; upgrading the online reservation system used for Recreation Department classes and County and Park systems facilities; announcing UltraMontgomery, a planned 100-Gigabit communications network; providing budget data to enable public viewing and comparison of County spending in graphics and charts; and working with NACo to expand Open Government Partnerships.

The Center for Digital Government’s Digital Counties Survey is conducted in partnership with NACo annually from March to April. All U.S. counties are invited to participate. The submissions are judged by a panel of experts, including the Center for Digital Government executives, and the awards are presented during NACo’s annual conference each July.

 

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Release ID: 14-291
Media Contact: Patrick Lacefield 240-777-6507

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