Landlord Tenant Survey Form

To help us in our continuing effort to deliver customer service, we would greatly appreciate your evaluation of the services you received from the Office of Landlord-Tenant Affairs.

Please take a few minutes to fill out the online survey.

Thank you for responding and helping us to improve our services.

Renee M. Willis, Administrator
Office of Landlord-Tenant Affairs

Your email: 

What was the nature of your contact with us? 

Investigator was courteous and helpful? 

Investigator provided complete and accurate information? 

Which investigator assisted you? 

A timely response was provided? 

My overall experience was positive? 

Please complete the section below if your contact with us involved a landlord-tenant case.

Case Number: 

The case was handled fairly? 

The investigator kept you informed regarding the status of the complaint? 

The investigator seemed interested in the complaint?

Considering the nature of your complaint, was the amount of time taken to handle your complaint reasonable or unreasonable?
 

As a result of your experience, what service-related improvements can you recommend?: 

Are there any other services you would like to see OLTA provide?

Any additional comments or suggestions: