MCDOT Community Outreach


Welcome to the Department of Transportation's Blog! You can browse through current and past announcements, videos, reports, and other information on MCDOT. Tom Pogue, Community Relations Manager

Friday, March 14, 2014

Residents can call MC311 to report damage from snow clearing operations; some repairs are handled when spring arrives

Inevitably as Highway Services crews or contractors work to clear snow from Couinty roads, damage will occur to mail boxes, yards in the right of way, and other places despite the best efforts of operators to avoid it. Residents should contact MC311 by either calling 311 or using the MC311 website to report these issues. Obtaining a service request number from MC311 will assist you in conducting follow-up if needed.

Note that damaged mailboxes will be replaced by crews in a timely fashion. They use standard "rural-type" wooden poles and mailboxes. Homeowners with more elaborate mailboxes may need to file a claim for damages with the County's Risk Management office. They will also need to document the cause of the damage to substantiate their claim.

Note that damage to grass or the ground along the roadside (in the right of way) will also be repaired by crews, but this work will be scheduled in clusters and will take place once the weather turns warmer, when grass seed planting or sodding is possible. Residents are requested to water such repairs after they are made to enhance the chances for the new grass or sod to survive.

Residents can contact the County’s Customer Service Center by dialing 311, or 240-777-0311. The Center’s normal operating hours are Monday through Friday, 7 a.m. to 7 p.m., but during storms, operating hours are generally extended.

Residents can track MCDOT’s plowing operations on the County’s Storm Operations Map. Once plowing in your neighborhood is complete, use the map to request additional service--such as reporting a knocked down mailbox--or report a missed street if needed. To view the map and other storm-related information, go to our website.

CATEGORIES: Services
POSTED: 2:03:00 PM |

Wednesday, February 12, 2014

Heavy snow possible Wednesday night through Thursday; utilize County resources for information

Winter weather is expected, with predictions of heavy snowfall beginning Wednesday night and continuing through Thursday. The best way for residents to receive timely severe weather and emergency notifications directly to cell phones or email addresses is from Alert Montgomery. Residents can sign up for Alert Montgomery by going to the County's website. The service is free, but text charges may apply, so check with your cell phone carrier before selecting text alerts.

Information is also available on the County’s website at http://www.montgomerycountymd.gov/mcg/emergency/snow.html. This website contains a link to MCDOT's storm operations map, which can provide information on snow plowing progress and closed streets or roads. Other MCDOT sources for information: traffic incidents and construction detours can be found at the Division of Traffic Engineering and Operations's website; you can check for Ride On service interruptions on the Division of Transit Services's website; in inclement weather, the Division of Highway Services's website will have updates on work being done by the crews.

See the County's press release for tips on preparing for and dealing with severe weather.

Residents can contact the County’s Customer Service Center by dialing 311, or 240-777-0311. The Center’s normal operating hours are Monday through Friday, 7 a.m. to 7 p.m., but during storms, operating hours are generally extended.

CATEGORIES: News
POSTED: 1:13:00 PM |

Friday, January 24, 2014

Transportation Update #366: New transportation option for seniors near Senior Centers

CATEGORIES: News , Services
POSTED: 12:29:00 PM |

New Burning Tree Road bridge
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