The Pepco Work Group appointed by County Executive Ike Leggett is conducting an online survey of residential and business customers in order to receive the broadest possible range of feedback about their experiences with the electric utility company.
Two different surveys, one for business customers and one for residential customers, are offered. If both apply, customers are asked to complete each one.
To take the survey(s), just click on the appropriate link(s) below:
The surveys will be available through Monday, January 31.
The surveys are designed to obtain information on how the public views Pepco’s service, the extent to which customers have experienced outages, the economic impact of those outages and some insight as to what additional costs customers would be willing to incur in exchange for improved service.
POSTED AT: Tuesday, January 18, 2011 | 9:00:00 AM