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Protecting Consumers: County Takes Legal Action Against Plumbing Company

The Montgomery County Office of Consumer Protection (OCP) has filed a lawsuit against All State Plumbing, Heating & Cooling, Inc. and its master plumber, Wayne E. Garrity, for charging extra for permit fees but failing to obtain permits and inspections when installing hot water heaters.

The lawsuit, filed through the Office of the County Attorney, is based upon an OCP investigation documenting that more than a dozen consumers were charged $90 to $150 for a permit from the Washington Suburban Sanitary Commission (WSSC). However, All State failed to apply for or receive permits, and consequently no inspections were conducted by WSSC upon completion of the installations. Between January 1, 2009 and May 15, 2010, All State installed approximately 100 water heaters in Montgomery County as the plumbing contractor for a home warranty program sold by American Home Shield.

The Office of Consumer Protection urges consumers in Montgomery County who have recently paid a contractor to install a new gas water heater to contact them or WSSC if they believe the work was not performed with a permit and not inspected by WSSC. An improperly installed gas water heater can cause unsafe levels of carbon monoxide in a home.

For more information or to file a complaint, contact the Office of Consumer Protection at 240-777-3636 or email consumerprotection@montgomerycountymd.gov. Consumers should call WSSC at 301-206-4004 if they are concerned that their gas water heaters were not inspected

CATEGORIES: Public Safety
POSTED AT: Thursday, February 10, 2011 | 6:00:00 AM |
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Last edited: 11/8/2010