A new online service for residents who want to request and schedule pickups of bulk trash and scrap metal is now available. By logging on to www.mc311.com individuals can create a service request 24 hours a day, seven days a week.
Joining County Executive Ike Leggett at the announcement were Environmental Protection Director Bob Hoyt (center in photo) and County Councilmember Hans Riemer.
“Since the County’s MC311 call center opened last year, calls requesting bulk trash and scrap metal pickup have consistently topped the list. More than 39,000 calls requesting these services have been received since January of this year,” said Leggett. “With the new online service, residents can create and submit a service request any day of the week, day or night.”
Residential properties receiving County-provided trash services are entitled to five bulk collections per calendar year for certain types of miscellaneous and/or bulky household trash. Bulk collections must be scheduled in advance with the County by the owner or resident of the property. Among the items included in bulk trash are furniture, rugs, box springs, mattresses, non-metal trash cans and sinks, large toys, bath tubs, laundry trays, shower stalls and toilet bowls. Residents outside of the solid waste district who have private trash service must contact their collection company or homeowner/community association for bulk trash removal.
Residents requesting a bulk trash or scrap metal collection should schedule a pickup before 11 a.m. one business day prior to their regular recycling collection day.
Both bulk trash and scrap metal pickups may be scheduled online at www.mc311.com or by calling 311.
Read more about scrap metal.
POSTED AT: Tuesday, November 22, 2011 | 10:20:00 PM