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The County’s long-term, comprehensive transportation plan will significantly increase spending on new roads, transit, hiker-biker trails, and pedestrian safety.

Thursday, August 26, 2010

August 12 Summer Storm

Another summer storm caused widespread damage in Montgomery County on August 12. 
The storm left about 75,000 customers without power, 32 roads closed and localized flooding in its wake. Many County facilities and traffic signals also lost power. 
 
By law, County staff cannot touch trees entangled in power lines – only the power utility crews can do so. During the storm aftermath, County crews worked in tandem with Pepco crews. As soon as Pepco removed wires or cut power to downed utility lines, County crews worked quickly to clear roads of debris and get traffic moving again. Pepco also employs tree crews who remove downed trees or cut down ones damaged by the storm.
 
Residents can report downed trees or tree debris in the public right-of-way by calling 311, or going to the 311 website at http://montgomerycountymd.gov/311.   The 311 call center handles all non-emergency service or information requests. Normal hours of operation are Monday through Friday from 7 a.m. to 5 p.m. 
 
Communication during an emergency is critically important. Residents are urged to register for Alert Montgomery, which sends messages about severe weather, traffic problems or emergencies directly to cell phones, PDAs and emails. It will take less than five minutes to sign up for this critical service on the County’s website.  News and the most recent updates are also available on the County’s Facebook page and through Twitter.  To sign up, go to the County’s website.
 
Information in the flyer “What You Should Know When an Emergency Strikes in Montgomery County (pdf)” includes useful phone numbers and tips for any emergency.
 
CATEGORIES: 311 , safety
POSTED: 6:00:00 AM |

Monday, June 28, 2010

311 Launched – One Easy-to-Remember Phone Number Will Now Access Nearly All County Government Services

Montgomery County Executive Isiah Leggett unveiled his latest initiative this month to ensure a responsive and accountable County Government. Residents will now be able to call 311 to report an issue or request information from County departments. The phone line will be staffed Monday through Friday from 7 a.m. to 5 p.m.  Along with the phone line, the County also launched a companion 311 website that is accessible 24 hours a day, seven days a week. 
 
Now, by simply dialing 311, residents will be able to access the Montgomery County Department of Transportation’s more than 75 different transportation-related services. For example, requesting a Ride Bus schedule, reporting a pothole or a traffic signal light out, asking where to purchase a parking permit, or alerting crews of a hanging tree limb in the right-of-way can now all be handled through one telephone number.
 
311 is accessible by most cell phone providers and will connect you when you are physically in Montgomery County.  Fees may apply, so check with your cell phone provider. Outside the County, access operators by calling 240-777-0311.
CATEGORIES: 311
POSTED: 9:00:00 AM |
Go Montgomery! Transportation Plan for Our Future
Transportation Plan for Our Future
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Last edited: 11/8/2010