Richard Jackson, Division Chief
Welcome to the Division
of Facilities Management.
DFM delivers operational and mission critical services 24 hours a day seven days a week on behalf of County residents and Montgomery County Government. DFM manages over 275 County facilities, ensuring they are maintained at the highest level to provide a comfortable environment for employees as well as, the public. DFM consists of Facility Management, Engineering Services, Maintenance Repairs, Building Renovations and Inspection Services.
Mission of the Division
of Facilities Management
The Division of Facilities Management (DFM) is a customer-driven support organization responsible for providing facilities management services to all agencies and offices, with available resources. We are committed to planning, developing and maintaining a safe, sustainable and high quality working environment for County residents and employees of Montgomery County Government.
DFM headquarters is located at:
1301 Seven Locks Road Potomac, Maryland 20854
Direct phone line 240-777-7777
Fax (301) 279-8100
Office Hours Monday – Friday 7:30 A.M. to 4:00 P.M. All calls after 4:00 P.M. and on weekends are forwarded to a Standby Supervisor.
assistance, please contact:
Richard L. Jackson, Chief: Richard.Jackson@montgomerycountymd.gov
Michael Harkness, Deputy Chief: Michael.Harkness@montgomerycountymd.gov
Frank Howard, Operations Manager: Frank.Howard@montgomerycountymd.gov
Chris Moore, Acting Second Shift Manager 2:30PM to11:00PM: Chris.Moore@montgomerycountymd.gov
Division of Facility
Montgomery County is
divided into 7 Areas managed by a Property
here) to see the County Map, for
the Name, Phone Number, Email
here), and for the Area managed by
each Property Manager (Click
Michael Harkness, Deputy Chief
Business Operations comprises various sections within the Division of Facilities Management.
Maintenance Renovation Inspectors: This section has a MRI Supervisor and 6 (MRI's) in charge ot planning, estimating, and managing repair/renovation/remodeling projects throughout the County. This unit also performs Capital Improvement Projects which involve Roofing, Electrical, HVAC, Elevator Modernization and Life Safety.
Engineering Services: This section provides a comprehensive review and analysis of design documents and specifications for new and existing facilities. This review includes compliance with design, energy, and efficiency guidelines. Also Engineering Services performs complete and comprehensive investigations regarding indoor air quality concerns and other engineering related issues.
Administrative Support: This section performs Operating and Capital Accounting which involve tracking over 200 invoices on a monthly basis and coordinating review and payment of these invoices to ensure timely payment is made. This section also coordinates proper review of contracts within DFM and provides written correspondence to the County and Public as required.
Operations Services :
Frank Howard, Operations Manager
Facility Maintenance: This section serves internal and external customers by creating, tracking, issuing and completing preventive and on-demand work orders for a speedy resolution to malfunctions and needs within facilities.
Automated Energy Management: This section monitors selected County Facilities for HVAC, Lighting and Fire Alarm operation through our Building Automation Systems and; remotely adjusts temperatures, schedules and troubleshoots systems from the Operations Center; reduces energy and Hot/Cold calls typically responded to by mechanics.
Supply Section: This section provides Maintenance Repair and Operations supplies for nearly 300 County owned and leased facilities.
of Facilities Management -
Department of General Services
1301 Seven Locks Road Rockville MD 20854