MONTGOMERY COUNTY GOVERNMENT Code No. 0132
ROCKVILLE, MARYLAND Grade 9
PUBLIC SERVICES INTERN
DEFINITION OF CLASS:
This is office staff work at a beginning, sub-professional
or technical level conducting research, analyzing information and preparing
charts, graphs and reports in support of professional staff of the department/agency
to which assigned. Contacts include County employees, representatives
of other public and private agencies and the general public to collect
and provide information. Assistance to the public is normally provided
on a limited basis.
This is a developmental class intended to provide
a temporary opportunity for an employee to gain work experience and training.
Work is performed under immediate supervision in accordance with established
guidelines and specific instructions, deviations from which must be authorized
by the supervisor. Work is reviewed periodically and upon completion for
accuracy and adequacy in adhering to instructions and established procedures.
An employee in this class carries out steps required to complete assigned
projects or processes by choosing a course of action from various discernible
alternatives. The work involves the execution of specific procedures and
typically comprises a complete segment of an assignment of broader scope.
Work is primarily sedentary, presents no significant hazards, and is normally
performed in an office environment.
EXAMPLES OF DUTIES: (Illustrative Only)
Determines where to obtain and evaluates information,
synthesizing data and/or performing mathematical computations, and organizing
results into proper format.
Prepares reports and supporting materials based on research and analysis.
Uses office automation and computer equipment to enter, manipulate, and retrieve data.
Responds to public inquiries and correspondence.
Establishes and maintains files.
Performs various office related tasks in support of departmental operations.
Performs related duties as required.
Completion of two (2) years of college course work (60 credit hours or its academic equivalent) in an appropriate area of study.
An equivalent combination of education and experience may be substituted.
Knowledge, Skills and Abilities:
Ability to organize work, analyze problems and carry out assignments to completion in accordance with established policies and procedures.
Ability to learn and/or use computer applications (i.e., Word Perfect, Lotus) when required for job-related duties.
Ability to communicate effectively both orally and in writing.
Ability to deal tactfully and effectively with people.
Ability to attend meetings or perform other assignments at locations outside the office.
Individuals appointed to a position in this class will be required to serve a probationary period of twelve months and, if promoted to a position in this class, will be required to serve a probationary period of six months. Performance will be carefully evaluated during the probationary period. Continuation in this class will be contingent upon successful completion of the probationary period.
MEDICAL PROTOCOL: Medical History Review
Class Established: June, 1968
Revised: March, 1978
October, 1994 (M)