CLASS SPECIFICATION
CORRECTIONAL DIETARY SUPERVISOR
DEFINITION OF CLASS:
This is supervisory work involving responsibility for planning, directing and
supervising the preparation and service of food for inmates/residents and staff
at the Montgomery County Detention Center or the Pre-Release Center; and for
providing supervision to a team of Correctional Dietary Officers. An employee
in this class is responsible for supervising the food service operation at one
of the two listed locations, for ensuring that all regulatory standards are
met and documentation is maintained to demonstrate compliance, and that inmate/resident
workers perform all required tasks under the lead supervision of Correctional
Dietary Officers. Contacts are with vendors to order food and supplies to meet
operational needs, with health/sanitation inspectors to discuss food service
area sanitation and safety matters, and with Department of Correction and Rehabilitation
staff to coordinate and facilitate operations. Employees in this class are responsible
for the care and custody of inmate/resident food services workers.
Employees in this class are responsible for supervising a food service operation
in one of two correctional facilities. Responsibilities include planning and
overseeing the production and service of meals; ordering food, supplies and
equipment; providing supervision to Correctional Dietary Officers, who in turn
are responsible for maintaining order and security within a food services operation;
for monitoring and controlling expenditures within budget parameters; for ensuring
food service operation in compliance with applicable regulations and standards;
and for maintaining documentation, which demonstrates compliance with same.
A variety of detailed work guidelines in the form of laws, precedents, training
guides, professional association standards, and policies and standard operating
procedures are in place. The employee selects and applies the appropriate guidelines
and procedures, but must also address and resolve unusual situations and problems
brought by Correctional Dietary Officers that are not specifically addressed
by existing guides. The complexity of this work is derived from the planning
and organizing of food service operations, and developing solutions to such
problems as whether adequate staff is available for an assigned shift, alternate
equipment can be substituted for equipment in need of repair, or whether a menu
substitution would be a nutritional equivalent. The impact of work performed
by an employee in this class is realized by a segment of the inmate/resident
population receiving guidance and training in food service operations, and in
the provision of effective, efficient, safe and sanitary food service. The work
of this class requires employees to spend approximately half of their work day
on their feet either standing or walking through the work area, the occasional
lifting of items weighing up to twenty-five pounds, and the pushing or pulling
of supply carts loaded with food and supplies weighing up to one hundred pounds.
All work is performed within a food services facility located in a correctional
facility and amidst an inmate/resident population. The provision and supervision
of security services within a correctional facility, and exposure to dangerous
situations, places employees at high risk of injury.
EXAMPLES OF DUTIES: (Illustrative Only)
Orders food, supplies and equipment to meet operational needs; requisitions
supplies from storage, generates production sheets, and monitors inventories.
Plans and oversees the production and service of meals, monitoring quality of
food produced and served for acceptability, including selections for therapeutic
and religious diets; and takes corrective action as needed.
Monitors food services facility and operations, and oversees compliance with
Code of Maryland (COMAR), Department of Health and Human Services, and Correctional
sanitation regulations and standards and Hazard Analysis Critical Control Points
(HACCP) policies and procedures, to ensure that food safety is maintained throughout
the flow of the operation.
Schedules and supervises the work of Correctional Dietary Officers, conducts
performance evaluations, and arranges for all required training.
Oversees coordination of the inmate/resident food services worker program in
assigned facility.
Monitors and maintains security within a facility's food services operation,
which involves directing routine searches of the area and of inmate/resident
food service workers, and of deliveries for contraband, drugs, weapons, and
unauthorized tools.
Monitors food and supplies to prevent pilferage and misuse by inmates, and maintains
a master utensil inventory and ensures that utensil control procedures are observed
at all times.
Observes inmate/resident behaviors and activity in the food service area, and
maintains control and discipline among inmate/resident workers by enforcing
safety, sanitation, custody and security regulations.
Approves invoices for payment, and monitors expenditures within budget parameters;
calculates meal costs based on requisition, production and meal count records;
and keeps management apprised of spending and budget status.
Conducts routine maintenance inspections of kitchen equipment and utilities,
and coordinates repairs as needed; plans for equipment replacement, and submits
specifications for equipment purchases.
Enforces compliance with Departmental recycling initiatives.
Controls, restrains, moves, and secures hostile inmates/residents.
Provides on the job training for new Correctional Dietary Officers.
Receives in service training relating to current operational procedures, emergency
procedures, CPR, First Aid, and weapons training, as well as daily shift briefings
on operational changes, problems, and passes on information from the previous
shift. Briefs on coming shift of unusual problems or incidents encountered.
Performs related duties as required.
MINIMUM QUALIFICATIONS:
Experience: Three (3) years of satisfactory experience in large-scale institutional
food preparation and service (i.e., in a correctional facility, hospital, long-term
care facility, or in the armed forces), at least one (1) year of which must
have been in a correctional facility.
Education: Successful Completion of high school or High School Certificate
of completion recognized in the State of Maryland, or a G.E.D. certificate program.
Equivalency: None.
Knowledge, Skills and Abilities:
Considerable knowledge of the principles, methods, and equipment used in the
preparation and serving of food in a large-scale institutional food service
operation to include ordering, receiving, storing, preparing, serving and sanitation
practices in order to maintain adequate supplies on hand, and produce the necessary
quantity and quality of food products in accordance with a menu.
Considerable knowledge of, and the ability to apply, food safety practices and
HACCP requirements in a large-scale, institutional food service setting in order
to maintain food products in a safe condition through all steps of the operation
and prevent food-borne illnesses.
Considerable knowledge of the preparation and service of therapeutic diets to
include religious and vegetarian diet modifications.
Knowledge of, and the ability to apply COMAR and Montgomery County Department
of Health and Human Services regulations governing food service facilities,
as well as documentation required by ACA and Maryland Commission on Corrections
standards related to food service operations in an adult local detention facility.
Knowledge of the rules and regulations pertaining to the correctional center
to which assigned.
Ability to utilize and maintain institutional food service equipment to produce
meals in an efficient and safe manner, to prevent damage to equipment, and prevent
injury.
Ability to provide supervision to a team of Correctional Dietary Officers.
Ability to troubleshoot equipment malfunctions, assess minor problems, and determine
whether repair or replacement is warranted.
Ability to acquire knowledge of the principles of corrections to include institutional
security and discipline, and the behavior patterns and attitudes of individuals
in custody, in order to prevent breaches in security and maintain order and
control of inmates/residents within the food services operation.
Ability to perform the duties of a Correctional Officer, in the event of an
emergency, after required training is completed.
Ability to acquire knowledge of, and the ability to apply self-defense principles
and practices in order to prevent injury to self and others.
Ability to lead, train, and provide guidance to inmates/residents in the preparation
and service of 3 meals per day for inmates/residents and staff at scheduled
times, and in accordance with planned menus.
Ability to communicate clearly and effectively, both orally and in writing.
Ability to establish and maintain effective working relationships with co-workers
and inmates/residents.
Ability to perform mathematical computations related to quantities of food to
order, food cost accounting, meal production, and recipe production in order
to increase or decrease recipe yields and produce quality products without waste.
Ability to prepare and maintain records of purchasing, food usage, production,
and cost accounting to control operating costs within budget parameters.
Ability to remain standing or walking for extended periods of time under varying
working conditions, to lift items weighing up to twenty-five pounds, and to
push or pull carts loaded with food and supplies weighing up to one hundred
pounds.
Ability to exercise good judgment in controlling offenders individually and
in groups, some of whom may be emotionally or mentally disturbed or unruly.
Ability to identify and analyze emergency and/or sensitive situations.
Ability to act quickly, calmly, and effectively in emergency situations.
Ability to attend meetings or perform other assignments at locations outside
the facility to which assigned.
LICENSE:
Must successfully complete the Food Service Sanitation Management course and
obtain a valid Montgomery County Certified Food Service Manager Certificate
within 60 days from date of hire. Certification must be maintained as current
throughout employment in this occupational class.
Must successfully complete State Training Academy Correctional Entry-Level Program
and First-line Supervisor Training, and possess Certificates of successful completion,
within 12 months of hire. Successful completion of additional State-mandated
Correctional training as required.
CITIZENSHIP AND AGE:
Individuals appointed to this position must be at least 21 years of age on the
date of appointment and be either a citizen of the United States or a resident
alien.
PROBATIONARY PERIOD:
Individuals appointed to a position in this class will be required to serve
a probationary period of twelve months and, if promoted to a position in this
class, will be required to serve a probationary period of six months. Performance
will be carefully evaluated during the probationary period. Continuation in
this class will be contingent upon successful completion of the probationary
period.
MEDICAL PROTOCOL: Core I Exam and Drug/Alcohol Screen
Class Established: September 2002(M)
Revised: April, 2010