TRANSPORTATION CONTRACT COMPLIANCE INSPECTOR
DEFINITION OF CLASS:
This is inspection work monitoring contract standards for cleaning, maintenance, and some renovation work of parking facilities and right-of-way work such as street and brick paver cleaning, landscaping, tree trimming and stump removal, and storm damage repair. Contacts include contractors for the purposes of exchanging information or addressing and attempting to resolve problems with contractor work which is not performed according to standards specified in contracts; co-workers at all levels, employees of other agencies, and employees of utility companies for the purpose of information exchange; and the general public or business owners to respond to requests for information or complaints regarding level of service provided by contractor. Direct service or assistance to the public is incidental to the primary purpose of the work.
An employee in this class is responsible for conducting inspections to ensure that contractors perform the duties specified in contract documents, resolving problems with contractors' work and addressing citizen or business owner complaints regarding services performed by contractors. The work is planned and performed independently; an employee receives assistance from the supervisor for unusual situations which do not have clear precedents. Specific guidelines are available in the form of contract document specifications for the work of contractors, County codes and regulations and Department policies and procedures. The complexity of the work is characterized by duties involving a variety of contract services and methods, planning and organizing inspection and/or contractor work, analysis of contractor work performed for acceptability, and solving problems with adequacy of contractors' work. The scope of the work involves review of contractors' work for conformance with established criteria, solving conventional problems, and ensuring clean, safe and functional parking facilities and right-of-way work such as tree trimming, street sweeping and mowing. The work is primarily performed outdoors and involves some discomforts such as exposure to noise, dust, grease, or unpleasant weather conditions. Hazards such as traffic and moving equipment or machines is encountered occasionally. The work requires light physical effort such as long periods of standing; bending, crouching and stooping; and light lifting.
EXAMPLES OF DUTIES: (Illustrative Only)
Inspects contractors' services daily to ensure compliance with contract specifications.
Collects and maintains records and data for analysis, developing contract specifications, and reporting of contractor performance.
Investigates and resolves or makes recommendations for resolution of complaints and damage claims from citizens and business owners concerning contractor performance of services such as garage and elevator cleaning and maintenance and street cleaning, landscaping, stump removal, etc.
Makes recommendations for contract documents and specifications for contractors' services monitored.
Reviews contractor invoices for payment and makes recommendations for payment.
Collects data and prepares correspondence or reports concerning contracts and contract services.
Performs related duties as required.
Experience: Two years of experience reviewing maintenance work or services performed by others, documenting work performance and resolving problems with work performance.
Education: Completion of high school or High School Certificate of completion recognized in the State of Maryland.
Equivalency: An equivalent combination of education and experience may be substituted.
Knowledge, Skills and Abilities:
Knowledge of the methods and techniques of parking facility maintenance, or of various right-of-way services such as street cleaning, brick paver cleaning, landscaping, tree trimming and planting, and stump removal, depending upon the position assignment.
Ability to read and interpret contract documents, plans and specifications, to acquire knowledge of applicable codes, regulations and County and Department policies and procedures, and to convey their meaning to others.
Ability to independently plan, coordinate and conduct work.
Ability to prepare accurate reports, diagrams and correspondence, and to conduct basic mathematical calculations required for the work.
Ability to operate a computer to enter or retrieve data.
Ability to effectively work with others to resolve problems.
Ability to communicate effectively, both orally and in writing.
Ability to independently perform field inspections and investigations in environments that may present some discomfort and occasional risks.
LICENSE: Possession of a valid motor vehicle operator's license.
Individuals appointed or promoted to this class will be required to serve a probationary period of six (6) months, during which time performance will be carefully evaluated. Continuation in this class will be contingent upon successful completion of the probationary period.
MEDICAL PROTOCOL: Core Exam
Class Established: August, 1992 (M)
Revised: April, 2010