CLASS SPECIFICATION
FACILITIES AND EQUIPMENT MAINTENANCE COORDINATOR
DEFINITION OF CLASS
This class encompasses the full range of functions, which are performed on behalf
of the facility user(s), involved in planning, coordinating, monitoring and
inspecting the maintenance, repair and renovation of County-owned or -leased
facilities that support specialized industrial functions, such as the maintenance
and repair of large-scale County vehicle fleets. Complementary functions performed
may include indirect control or oversight of pest control, housekeeping, laundry/uniform
cleaning, painting, heating, lighting, plumbing, similar services and office
relocation services. The core work of the class requires substantive knowledge
of industrial function(s) performed in the facilities occupied by the user agency/agencies
(such as automotive maintenance and repair) and the specialized equipment used
(such as lifts, hoists, air compressors and other industrial equipment used
in the maintenance and repair of cars, trucks, buses and heavy equipment powered
by gas, diesel or alternative fuels) to effectively represent the interests
of the facility user(s). Contacts are primarily with employees of the user agency/agencies
represented (co-workers, supervisors and managers), County maintenance, repair
and renovation focal points and operators (such as Property Managers, Maintenance,
Renovation & Inspection Specialists and trade employees), County procurement
personnel, private firms under County contract for maintenance, repairs and
renovation, and others to identify work requirements, request, coordinate and
monitor work, keep facility occupants informed, etc. Direct assistance to the
public is provided on an incidental basis only.
An employee in this class is responsible for ensuring that facility maintenance,
repair and renovation are timely and properly planned and performed, that the
work done complies with baseline mechanical, building, fire, health and/or life
safety codes as well as contract or task order specifications, and within budget
(as applicable), all from the perspective of the user (occupying) agency/agencies
the employee represents. The supervisor makes assignments in terms of continuing
functional responsibilities, annual or project resources (which may include
budget) and desired results, key issues, priorities, resources available and
deadlines for specific projects. The employee is expected to plan, schedule
and carry out the work on one's own (which includes coordinating closely with
Property Managers, Maintenance, Renovation & Inspection Specialists, others
having primary responsibility for getting maintenance, repair and renovation
work done by County employees and contractors), monitoring the workers performing
the work and otherwise looking out for the best interests of the agency/agencies
represented according to well-established or generally-accepted policies, standards
and processes, while keeping the supervisor informed. Completed work that is
routine is expected to be accurate, adequate, timely and consistent with such
guidelines as work orders, specifications and accepted trade practices and such
other critical requirements as effective representation of the facility user
agency/agencies. The employee may work in the field, alone, up to 50 percent
of the work time. The supervisor is usually available (in person or by phone)
to help or provide guidance in unusual situations. Guidelines are available
in the form of well-established procedures for requesting maintenance, repair
and renovation work, processes for inspecting work consistent with contract
specifications, time/materials agreements, codes, regulations and other guidelines.
The employee applies appropriate guidelines based on experience in the industrial
functions(s) supported and assessment of the situation and has some latitude
to adjust guides depending on conditions. An employee in this class has some
authority to make changes at the work site in order to resolve problems (field
expedients) affecting time lines or suitability of the work, but may refer highly
complex or sensitive problems to the supervisor or the County employee(s) with
primary responsibility for the work being performed, such as a Property Manager,
a shop supervisor or a Maintenance, Renovation and Inspection Specialist. Complexity
in this class is characterized by the analysis of job requirements, field conditions,
generally-accepted trade practices and other factors impacting projects in order
to identify work to be done and coordinate, monitor, inspect and report on its
progress on behalf of the user agency/agencies. The work done by County employees
or contractors is immediate, short-term or long-term, planned or emergency,
and one-time or recurring in nature. The employees of this class, knowledgeable
in one or more specialized industrial functions, represent the best interests
of the facility user(s) in identifying needed work, coordinating it within the
County's support services domain and procurement procedures, monitoring the
County employees or contractors on site work doing the work and quality inspecting
completed work for adherence to codes, regulations, specifications and other
standards on behalf of the user agency/agencies. Work is performed in an office,
industrial settings and field locations (inside or outside buildings or, at
times, atop structures) and on the road between these places. Work includes
some exposure to dirt, grease, foul odors, noxious fumes, loud noises, some
inclement weather and other discomforting or unpleasant conditions as well as
exposure to such potential hazards as sharp objects, energized electrical systems,
risks of falling from roofs, scaffolding and hoists, and other risks faced by
workers in the trades monitored. Care and use of gloves, safety shoes, hard
hats, and/or a mask, along with situational awareness, are required. The work
includes sitting, reviewing documents containing small print, talking on the
telephone, other activities typical of office work, driving, walking, kneeling,
stooping, bending, reading gauges, using ladders and reaching to assess work
to be done and to inspect work performed in trenches, roofs, framing, etc. Most
objects moved weigh up to 20 pounds.
EXAMPLES OF DUTIES: (Illustrative Only)
Plans, schedules, coordinates and monitors building maintenance and repairs,
including bus service lanes, parking lots, security lighting/alarm systems and
office/storage space at multiple locations.
Plans, schedules, coordinates and monitors facility equipment maintenance, including
vehicle lifts, engine hoists, air compressors and other industrial equipment
used in the maintenance and repair of cars, trucks, buses and heavy equipment
powered by gas, diesel or alternative fuels.
Coordinates and monitors construction, renovations, structural and grounds maintenance,
lighting, signage, pump safety/security and repairs at multiple County fuel
sites.
Monitors contract crews providing pest control and custodial services, assigning
them specific jobs and responsibilities to fully and timely address the needs
and concerns of the facility user(s).
Plans office space renovations and locations in coordination with the space
occupants, user agency management and support services personnel. Identifies
and coordinates logistics and phasing issues. Monitors the work of County employees
or contractors moving office furniture and equipment and renovating the space.
Meets with managers, supervisors and other personnel occupying the facility
or managing the workforce in the facility to obtain their input on building
and equipment maintenance, repair and renovation work needed or desired on emergency,
short- or long-term and recurring or one-time bases, including but not limited
to HVAC malfunctions, plumbing repairs, security lighting and access control
failures, overhead light relamping, carpet and floor cleaning, pest problems
and snow removal. Provides own assessments of work needed and priorities based
on observations, inspections and knowledge of the industrial operations performed,
baseline code requirements, such as life safety access and egress, security
considerations, cost estimates, time line estimates and other factors. Prepares
work requests, obtains approvals and forwards to support services to have a
work order prepared and a purchase order authorized. Prepares working sketches
and drawings to accurately depict project requirements, if needed, and reviews
contractor drawings for errors, omissions and/or trouble areas before work begins.
Represents the facility user(s) by interfacing with Property Managers, Maintenance,
Renovation and Inspection Specialists or others having primary responsibility
for getting work done.
Requests and helps organize project coordination meetings when required.
Monitors maintenance, repair and renovation projects in progress for compliance
with baseline code requirements, work specifications, etc. Inspects to quality
assure the work on behalf of the facility user(s) and that it is completed correctly
and on schedule.
Maintains logs of applicable maintenance, repair and renovation purchase orders
to be billed to the user agency. Reviews invoices.
Prepares status reports.
Drives to and from work sites.
May inventory or maintain logs of capital equipment.
May support the user agency's restricted access program by maintaining key/card
access files, coordinating key/card access system repairs and performing other
tasks.
Performs related duties as required.
MINIMUM QUALIFICATIONS:
Experience: Five (5) years of experience at the journey or directly supporting
staff level in the industrial functions supported, two (2) years of which must
include experience in maintenance management.
Education: Completion of high school or High School Certificate of completion
recognized in the State of Maryland.
Equivalency: None.
Knowledge, Skills and Abilities:
Substantive knowledge of industrial function(s) performed in the facilities
occupied by the user agency/agencies (such as automotive maintenance and repair)
and the specialized equipment used (such as lifts, hoists, air compressors and
other industrial equipment used in the maintenance and repair of cars, trucks,
buses and heavy equipment powered by gas, diesel or alternative fuels) to effectively
represent the interests of the facility user(s).
Knowledge of County procedures for facility maintenance sufficient to provide
input to the planning and to monitor the quality, timeliness, and expense of
maintenance, repair, and renovation services.
Knowledge of fire, safety, and security codes and regulations sufficient to
provide input to measures necessary for compliance within the facilities monitored.
Knowledge of generally-accepted time and materials contracting and maintenance
trade practices sufficient to properly utilize County and outside vendors/contractors.
Skill in problem solving to select, organize and logically process relevant
information (verbal, numerical and, in some cases, electrical-mechanical) to
solve a problem. Examples include identifying routine, non-routine, recurring
and one-time maintenance, repairs and renovations, using blueprints, drawing
schematics, estimating or reviewing materials/labor costs, and coordinating/monitoring
work without direct authority over the workers.
Skill in written communication to understand written information (including
instructions, descriptions and ideas) and to express such information in writing
so that others will understand. Examples include using parts catalogs, preparing
or reviewing such documents as work orders, work specifications, purchase orders,
invoices and project progress logs, and reading warranties and general administrative
information.
Skill in oral communication to understand verbal information (including instructions,
descriptions and ideas) and to express such information so that others will
understand. Examples include exchanging information about job requirements and
progress or problems on the job, and keeping the supervisor and co-workers informed.
Interpersonal skills to interact effectively with personal contacts, including
but not limited to with co-workers, support services personnel having primary
responsibility for getting the work done, contractors and regulators (concerning
hazardous materials) in a customer-service oriented, businesslike manner.
Skill in using a computer to communicate, to plan/schedule/track work, costs
and funding types, to word process and to perform related functions.
Ability to acquire knowledge of purchasing procedures regarding encumbrance
of funds and time and materials contracts.
Ability and willingness to obtain and maintain required license(s).
Ability and willingness to work other than regular working hours during an emergency.
LICENSE:
Possession of a valid motor vehicle operator's license.
Possession of a journey level trade license may be required depending upon the
specific position of assignment.
PROBATIONARY PERIOD:
Individuals appointed or promoted to a position in this class will be required
to serve a probationary period of six months, during which time performance
will be carefully evaluated. Continuation in this class will be contingent upon
successful completion of the probationary period.
MEDICAL PROTOCOL: Medical History Review
Class Established: December 1986
Revised: May 1991 (M)
December 2001 (M)
May 2008 (M)
April, 2010
Formerly titled: Facilities Maintenance Scheduler