CHIEF TECHNOLOGY OFFICER
Department of Technology Services
DEFINITION OF CLASS:
This is executive-level work directing the operation of the programs and staff of the Department of Technology Services. As this is a non-merit position within Montgomery County Government, the employee will be appointed by the County Executive and confirmed by the County Council. Contacts are with high-ranking legislative and executive branch officials within County Government, officials of equivalent rank in other governmental jurisdictions, including high-level Federal officials, private sector and community organizations or groups, citizens, business owners and managers involved in information technology. The purposes of the contacts include presenting information at government or public forums on information technology matters and participating in vendor fairs and conferences, small business forums, and other economic development activities. The incumbent also proposes innovative approaches to complex problems related to information technology functionality and architecture. Limited direct service or assistance is provided to the public, and such service or assistance is incidental to the primary purpose of the job.
The primary purpose of the Chief Technology Officer position is to oversee and manage the daily operations of the divisions of the Department of Technology Services (DTS) and to assist the Chief Information Officer (Department Director) in guiding the information technology programs of the County government. An employee in this class may perform any duty of the Department Director or represent the Department in any forum. An incumbent is also responsible for maintaining and enhancing the effective use of information technology in the County government in the face of rapid development in the information technology industry. The Chief Technology Officer plays a leading role in developing enterprise, department, and functional information technology strategic plans.
The employee exercises full accountability for all matters associated with completing work assignments of the staff including determining the work to be performed and the methods to use. Guidelines consist of broad policy directives and basic legislation and require the employee to use considerable judgment in interpreting the intent of the guidelines and in generating specific policies and guidance for use by subordinate staff in developing various components of the overall DTS program. The work of directing DTS programs affects the well-being of a majority of County residents. The work is primarily sedentary, performed primarily in office settings, and subject to usual everyday risks.
EXAMPLES OF DUTIES (Illustrative Only):
Plans, coordinates, and evaluates the programs and activities of the staff of the Department of Technology Services.
Meets with DTS division chiefs to review projects or other initiatives, monitor status, and deal with issues that arise.
Communicates with DTS employees and other department employees and managers to ensure that information technology projects are effectively implemented.
Determines when private sector resources must be used to successfully accomplish information technology projects.
Attends government or private sector functions as DTS representative and speaks to public and private sector groups on information technology topics and issues.
Directs the investigation and timely resolution of system or security problems.
Directs the implementation of current legislation and regulations relating to information privacy and security and promulgates procedures and regulations on information technology.
Advises the County Executive, County Council, residents, and government departments on matters relating to information technology, security, and privacy.
Directs the preparation and administration of the DTS annual budget.
Performs related duties as required.
Experience: Extensive (7 years) experience in information technology or related fields, 4 years of which must have been in a supervisory or administrative capacity.
Education: Graduation from an accredited college or university with a Master's Degree in information technology or related fields.
Equivalency: An equivalent combination of education and experience may be substituted.
Knowledge, skills, and abilities:
Broad knowledge of the information technology industry, information technology trends, the costs and benefits of different technologies, and the principles of effective information architecture. Extensive knowledge of information technology and how to apply it effectively.
Extensive knowledge of and skill in applying management principles and techniques to complete information technology projects on time and within budget.
Experience in applying principles of organizational strategic planning and aligning information technology projects with enterprise objectives.
Ability to establish productive working relationships with employees and appointed and elected officials at all organizational levels.
Ability to communicate information technology concepts, management principles, and strategic objectives effectively both orally and in writing to audiences with highly varying degrees of knowledge and experience.
Ability to obtain results through others.
Knowledge and experience in procurement and contract management to protect the interests of the government and achieve project goals.
MEDICAL PROTOCOL: Medical History Review.
Class Established: June 2007