CLASS SPECIFICATION
SENIOR SUPPLY TECHNICIAN
DEFINITION OF CLASS:
This class covers: (1) supervisory work concerned with researching, ordering,
receiving, stocking, and issuing parts, accessories, and related materials,
and being functionally responsible for a major portion of a centralized County
wide supply operation, and (2) non-supervisory work as the primary individual
responsible for the supply operation which supports a single large organization.
Contacts include vendors to inquire about availability and arrange for delivery
of non stock items, supervisory personnel to discuss supply requests, provide
advice, and coordinate special/seasonal needs, and subordinate Supply Clerks
to receive information, issue instructions, and answer technical questions.
An incumbent in this class offers no direct service or assistance to the public.
Employees in this class are responsible for locating and expediting the acquisition
of all special order and out of stock items which are critical to supplying
the organization to which assigned. Daily work is performed under the general
direction of an administrative supervisor in accordance with clearly defined
standard operating procedures, with little instruction on methods, techniques
and practices. Employees plan how work assignments will be completed and use
their knowledge of generally-accepted and standard operating procedures to select
the appropriate method(s) to complete the work. Guidelines used by the employee
include parts manuals and catalogs, purchasing regulations, contract documents,
and warehousing methods and procedures. The employee is expected to use initiative
and judgment to acquire out of stock items and resolve questions/problems referred
to them by other employees. Complexity is characterized by the number of contracts,
sources and items which must be considered in ordering parts and supplies. Employees
are responsible for maintaining a specified inventory level in support of a
centralized Countywide operation or a single large organization. Work regularly
involves periods of keyboarding, standing, walking, bending, crouching, other
personal movement and positioning as well as movement of items that are 20 or
more and occasionally items of about 50 pounds. At times, the employee may move
heavier items alone or with help by lifting, pushing, shoving, rolling, leveraging,
etc. As operations require, the employee works as a "counter person"
supplying items to requesting parties. The work involves some occasional exposure
to hazards associated with the handling and shelving of toxic/corrosive materials
and similar risks.
EXAMPLES OF DUTIES: (Illustrative Only)
Provides technical advice to and answers questions of employees and supervisors
regarding availability of parts, substitution of same between manufacturers
when damaged and inoperative items are beyond or too costly to repair, and determines
when tools, equipment and stock items should be submitted for test, repair,
or calibration.
Supervises, approves, and/or performs the ordering, receiving, and issuing of
parts, materials, tools, and supplies in support of a supply operation.
Investigates shipping delays and materials shortages.
Maintains data in computerized warehousing system and provides frequent status
reports to requesting parties and supervisors regarding on order parts.
Trains employees in prescribed storekeeping, computerized warehousing and record
keeping methods.
Assigns, reviews, and provides performance evaluation recommendations on work
of employees and implements corrective actions as appropriate.
Establishes and shifts storage locations in consideration of such factors as
space available, turnover, and convenience of handling items.
Updates technical manuals, price sheets, parts manuals and administrative procedures
for stockroom operations.
Provides recommendations and information to be used for preparation of Requests
for Proposals; analyzes and provides recommendations concerning vendor proposals.
Ensures good housekeeping practices and accident prevention procedures are followed.
Performs related duties as required.
MINIMUM QUALIFICATIONS:
Experience: Three (3) years of experience involving the research, ordering,
receiving, stocking, inventorying and distribution of supplies and parts peculiar
to the Department/Agency to which the position is assigned.
Education: Completion of high school or High School Certificate of completion
recognized in the State of Maryland.
Equivalency: An equivalent combination of education and experience may be
substituted.
Knowledge, Skills, and Abilities:
Considerable knowledge of the parts, tools, accessories and materials peculiar
to the Department/Agency to which the position is assigned.
Considerable knowledge of storekeeping methods and procedures used in researching,
ordering, receipt, storage and distribution of a wide variety of parts and related
items peculiar to the Department/Agency to which the position is assigned.
Considerable knowledge of computerized warehousing methods and record keeping
in maintaining a perpetual inventory.
Considerable knowledge of how to use parts manuals, catalogs and cross reference
materials.
Knowledge of supervisory personnel management, as required by the position of
assignment.
Skill in operating standard office equipment and using modern office software
suites.
Ability to maintain an extensive perpetual inventory and records which reflect
up to date usage factors, and determine reorder points and stock levels utilizing
a computerized warehousing system.
Ability to analyze storekeeping operations and develop procedures for improved
methods and techniques.
Ability to lead and train employees in storeroom methods and procedures, as
required by the position of assignment.
Ability to prepare reports concerning parts usage, costs and related matters.
Ability to communicate effectively, both orally and in writing.
Ability to perform some physically demanding work, such as prolonged standing
and lifting and carrying or otherwise moving tools, parts, supplies, and related
equipment weighing 20 pounds or more and occasionally items of 50 pounds or
more, using lifts, hand trucks, dollies and other workers for assistance with
heavier items.
Ability to attend meetings or perform other assignments at locations outside
the office.
LICENSE:
Possession of a valid standard driver's license and certificate for forklift
and/or other vehicle, as required by the position of assignment.
PROBATIONARY PERIOD:
The probationary period must be 12 months for a full-time or part-time employee
appointed to a merit system position, and 6 months for a promoted employee,
during which time performance will be carefully evaluated. Continuation in this
class will be contingent upon successful completion of the probationary period.
MEDICAL PROTOCOL: Core Exam
Class Established: November, 1975
Revised: August, 1985
September, 1987
December, 1994 (M)
June, 2002(M)
March, 2003
April, 2010