Inmate Specific
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Inmate Kiosk
Fifteen Self-Service Kiosks were installed in the housing Pods at the Montgomery County Correctional Facility (MCCF) in Boyds, Maryland. The Kiosks are connected to the facilities' Keefe commissary system and allow inmates to order from commissary and check their account information real-time. This system has reduced the use of paper for commissary ordering, improved order accuracy and reduce inmate request for account information. |
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Inmate Phone System
In August 2008, a new inmate phone system was implemented at Montgomery County Correctional Facility (MCCF) and Montgomery County Detention Center (MCDC) by GTL. This new system provides the inmates with a flat rate for all domestic calls and provides the two facilities with a single web-based system for administration and reporting. |
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Jail-Based One-Stop Career Center
A computer lab consisting of eight PCs was set up at the Montgomery County Correctional Facility (MCCF) to provide the inmates with the following services:
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- Labor Market Research
- Self-Assessment
- Work on resumes, cover letters, and applications
- Job Search
- Travel information for job locations
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| The computers in the lab are running on an isolated network using static IP addresses to ensure inmate access is limited to specific job training sites and is monitored by MCCF staff at all times. |
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Pre-Release and Reentry Services Division (PRRS) Career Center
A computer lab consisting of ten PCs was set up at the Pre-Release and Reentry Services Division (PRRS) to provide the residents with the following services:
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- Labor Market Research
- Self-Assessment
- Work on resumes, cover letters, and applications
- Job Search
- Travel information for job locations
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| The computers in the lab are running on an isolated network and internet access is controlled by a software filtering system. Daily access reports by PC, Time, and User ID are produced and reviewed by the PRRS Work Release Coordinators. |
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| Department Staff Specific |
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Correction and Rehabilitation Information Management System (CRIMS)
The Department is currently in the process of replacing a mainframe Jail Management System, which is over twenty years old, with a new web-based Jail Management System called CRIMS. The project is divided into the following three Phases:
CRIMS Project Phases |
| Phase |
Project |
Division |
| Phase I |
Booking Implementation |
Montgomery County Detention Center (MCDC) |
| Phase II |
Jail Management Information |
Montgomery County Detention Center (MCDC), Montgomery Country Correctional Facility (MCCF),
Pre-Trial Services (PTS),
Pre-Release and Reentry Services (PRRS) |
| Phase III |
Medical, Inmate Trust Fund Accounting,
Food Services |
Department of Correction and Rehabilitation (DOCR) |
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The Syscon Justice Systems, Inc. commercial off the shelf (COTS) Elite System was selected as the product that could met the majority of the 1600+ requirements contained in the Department's requirements document. A Technical Proof of Concept was conducted with this product to verify that it could run as described by the vendor in the County's enterprise infrastructure and to identify any technical issues before committing to the product. Based on the results of this test, the County approved the product and contract negotiations are in the final stages. Current estimated project schedule is:
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Custody and Security Staff Deployment System (CSSD)
The Information & Telecommunication Section developed this system for the Department's senior management team to provide detailed Custody and Security staffing availability data on a shift by shift, day by day basis at the two jails. Data is entered by the Shift Commander for each shift and reviewed for final approval by the responsible Captain. A variety of reports provide the senior management team with accurate and timely data to facilitated the efficient allocation of staffing resources. The system was deployed into production July 2008 and will be expanded to the Pre-Release and Reentry Services Division by the end of the calendar year. |
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Case Management System (CMS)
The Information & Telecommunication Section developed this system for the Department's HR Section under the Management Services Division to facilitate the tracking of the following cases:
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- Disability
- Disciplinary
- Family Sick Leave
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| The system was implemented in 2006 and was most recently upgraded in 2008. The system provides the ability to set up alerts for critical date monitoring and utilizes a checklist approach for case management. A variety of reports provide the HR Section manager with pertinent information on all outstanding HR cases as well as historical reporting to assist with trend analysis. |
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