Resources: Internal Language Resources

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Internal Language Resources

Internal Language Resources include the Language Certified Employees (also known as Certified Bilingual Employees) and the Volunteer Center Language Bank. County employees can use these resources for free to provide translations and interpretations. (However, when these resources are unavailable, County employees can also consider using contracted language resources.)

Language Certified Employees Database

Language Certified Employees Database is a database of bilingual county employees who have been tested and certified at either the basic (oral interpretation only) or advanced level (oral interpretation and written translation) to provide language assistance to departments and staff or to directly communicate with customers in other languages. Certified employees can be used by other departments in addition to their own job needs.

Find a certified employee.
Read the Newsletter for Certified Employees (Jan 2010)
Contact Joe Heiney-Gonzalez of HR on how to get tested and certified.

Volunteer Center Language Bank

Volunteer Center Language Bank is a searchable online database made of community volunteers. Volunteers are to be contacted only by County staff or nonprofits who have registered with the Language Bank. Use the link above to register. Contact Molly Callaway of Volunteer Center for questions and details or to sign up as a community volunteer.

Contacts:

For Bilingual Testing, Certification and Staff Training:
Office of Human Resources, Joe Heiney-Gonzalez 240-777-5070

For General Language Access Issues of Policy:
LEP@montgomerycountymd.gov or Lily Qi, 240-777-2524.