Episode 16: What does an investigator do in the Office of Consumer Protection? Shadow Investigator Doug Numbers as he handles car repair scams, predatory towing complaints, household move questions, and more.
Episode 15: Director Eric Friedman discusses the cost of a funeral - a difficult topic - with representatives from the Maryland Office of Cemetery Oversight and the Funeral Consumers Alliance of Maryland.
Episode 14: Investigator Lisa Brennan discusses smart meters with the president of local utility provider, Pepco. OCP director Eric Friedman learns about the Maryland Consumer Rights Coalition.
Episode 13: National Consumer Protection Week is OCP's time to shine! Join OCP Director Eric Friedman in introducing how our office can help you.
Episode 12: Mail fraud, ID theft, fake checks and lottery scams are federal crimes. The United States Postal Inspection Service has provided videos on how they investigate these crimes.
Episode 11: OCP visits the county's Safety Seat Program, and hosts an educational forum in Silver Spring.
Episode 9: OCP Director Eric Friedman visits the Bethesda headquarters of the U.S. Consumer Product Safety Commission.
Episode 8: Consumer Protection investigators expose mattress scams, bed bugs and get to the bottom line on towing.
Episode 7: Learn about what happens when a store goes out of business and customers cannot get their items. Have you been to a "gold party" - learn what you should know before attending.
Episode 6: Are you a "Gen Y"? Get answers to your consumer questions. Do you live in a condo, co-op or HOA? The Commission on Common Ownership Communities handles complaints, legal issues and advice to boards. Do you want to volunteer? Stay tuned to find out how!
Episode 5: Watch our latest speaker series event. Learn how to protect yourself from telemarketers, learn about home improvement scams, and know what your rights are regarding purchases. Original Air Date: March 2010
Episode 4: Join the Office of Consumer Protection as it reveals the 2010 Consumer Calendar! Investigators present a different topic each month including foreclosure schemes, insurance fraud, retail return policies, and phishing. Check out the newest outreach: twitter.com/consumerwise. Original Air Date: February 2010
Episode 3: Learn what you should do to keep your car well maintained, hear our latest advice on gift cards and retail return policies. Hosted by Eric Friedman, Director, Office of Consumer Protection.
Episode 2: In this episode, consumers find out about landscaping contracts, buying fireplace wood, backyard firepit safety, and chimney services. Then, learn about household employment and the new Domestic Workers Law. Hosted by Eric Freidman, Director of the Office of Consumer Protection. Original Air Date: October 2009
Premier: Eric Friedman, Director of the Office of Consumer Protection, and our staff steer you in the right direction regarding household moves, towing rules and regulations, and how to book a speaker for your next event. You will also learn more about Consumer Protection and the services that we can offer you.