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OFFICE OF CONSUMER PROTECTION                    240.777.3636 horizontal line
A-Z Consumer Advice
 
Do Not Call List

 

Are you tired of getting unwanted sales calls? The Federal Trade Commission (FTC) is responsible for the National Do Not Call Registry which was created to help manage telemarketing calls. Telemarketers are required to search the Do Not Call Registry every 31 days and remove registered numbers from their calling list.

 

You can register for the Do Not Call List online www.donotcall.gov or call toll-free, 1-888-382-1222 (TTY 1-866-290-4236) from the number you wish to register.  You may place your cell phone number on the Do Not Call Registry as well.  Registration is free.

 

Once your number has been on the registry for 31 days, most telemarketing calls will stop.  However, some calls are not covered; you still may get:

 

  • Calls from/or on behalf of political organizations, charities, and telephone surveyors
  • Calls from companies with whom you have an existing business relationship.  A company may call you for 18 months after you make a purchase or three months after you submit an inquiry or application
  • Calls from companies you’ve given permission to call

If your number has been on the registry for at least 31 days, and a telemarketer calls, file a complaint  with the FTC. You’ll need to provide the date of the call and the phone number or name of the company that called you.

 

For additional information about the Do Not Call Registry visit (www.ftc.gov/donotcall) or call the FTC at 1-888-382-1222.

Last edited: 1/22/2010