Don’t let holiday shopping ruin your good spirits. Be prepared, so when you are ready to make a purchase you are fully informed about both the product and the store.
· Research the items that you are intending to buy before traveling to the store. By researching an item you will learn:
o where to locate the item
o if the item is a quality product
o if the advertised price is actually a “sale”
· Find out what the store’s return policy is before you make a purchase. Some stores have a “no return” policy.
· Save all of your receipts; they will be needed if a product has to be returned or exchanged.
· If there are problems with a product that was purchased and the store is not willing to resolve the issue, contact and/or file a complaint with the Office of Consumer Protection.